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Frequently Asked Questions

Other FAQs :

• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.
• Q: Do you offer restoration services for benchtops?
• A: Unfortunately, our services specifically focus on granite floors and walls, and we do not offer restoration work for benchtops.
• Q: What steps can I take to maintain the appearance of my granite tiles and keep them looking new?
• A: To maintain the appearance of your granite tiles and keep them looking new, it is recommended to clean them weekly using a mild detergent. This will help remove any dirt or grime that may have accumulated on the surface. It is important to avoid using strong detergents with high acidity or alkalinity, as they can potentially affect the sealer on the granite. Instead, opt for mild detergents and pH neutral substances, which are safe and effective for cleaning granite tiles. By regularly cleaning your granite tiles with the proper cleaning agents, you can preserve their natural beauty and extend their lifespan.
• Q: Can you remove the built-up efflorescence on my granite tiles?
• A: Yes, we can remove the built-up efflorescence on your granite tiles. Efflorescence is a result of salt buildup and can be effectively treated using specialized cleaning techniques and efflorescence removers. It is important to note that efflorescence is often caused by underlying issues such as water leakage behind the granite tiles or damaged grout lines. Therefore, while we can remove the efflorescence, it is crucial to address and resolve the root cause to prevent its recurrence. Our team is experienced in identifying and addressing these underlying issues to provide a comprehensive solution for efflorescence removal and prevention.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Granite Tiles

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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