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Frequently Asked Questions

Q: Which process can I expect when you arrive to reseal my bluestone floors? - Tile and Grout Cleaning | Cleaning Bluestone Tiles

• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.

Other FAQs :

• Q: Do the products used by Tile Cleaning contain any toxic ingredients?
• A: Tile Cleaning places a strong emphasis on the safety of your family during the cleaning process. They ensure that only non-toxic finishing agents are used, eliminating the presence of any potentially harmful substances or ingredients. Tile Cleaning takes great care in selecting cleaning products, specifically excluding any ingredients that could pose health risks. This commitment to safety not only helps preserve the condition of your stone tiles but also reflects Tile Cleaning's dedication to prioritizing the overall health and safety of your household. By choosing Tile Cleaning, you can have peace of mind knowing that the products used in the cleaning process are free from toxic ingredients.
• Q: How often should I seal my bluestone floors?
• A: It depends on the type of sealer used and the amount of foot traffic the bluestone tiles are being exposed to. Australia's Deepshield® range of deep impregnating water based sealer's, offer long term benefits with Deepshield Gold® lasting up to 15 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions(for outdoor tiles), you may experience a shorter lifetime. Sealing your bluestone tiles can also depend on the tiles condition. Once they start showing patchy areas and are staining easily then you should have them resealed. Give us a call and we can assist you with all your enquiries.
• Q: How messy are your restoration processes? Will you damage my walls or skirting boards?
• A: Tile Cleaners® prefer to use high quality non-solvent based stripping and sealing products. These products are not messy and won't damage your bluestone tiles or anything else in your home. Current non-solvent based strippers and techniques are more than adequate. Tile Cleaners® technicians can apply solvent based strippers in very specific circumstances, however this requires leaving the premises for up to 48 hours and a very high level of safety and protection.
• Q: How will you charge me for bluestone restoration services?
• A: Tile Cleaners® charge per square meter for each separate room or area. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
• Q: When is the best time to seal my bluestone floors and how do I know that mine need sealing now?
• A: The best time to have your bluestone tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your bluestone tiles need sealing once you start noticing patchy sealed areas of the floor and/or your bluestone tiles are staining easier.

For More Questions

FAQs » Tile and Grout Cleaning » Cleaning Bluestone Tiles

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