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Frequently Asked Questions

Other FAQs :

• Q: How do I know when my floors are ready for cleaning, stripping and resealing?
• A: You will know it's time to have your floors stripped, cleaned and resealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your tiles are staining easily, it's a good indication that your previous sealer is wearing off and your floors will need to be resealed immediately to prevent permanent staining.
• Q: Which process can I expect when you arrive to reseal my floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the floor is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry floor and allowed to set. The newly sealed floor will not only look new again, it will be protected and result in your floors becoming easier to maintain.
• Q: What can I do to keep my tiles looking new?
• A: To keep your tiles and grout looking new, Tile Cleaners® recommend cleaning each week with a mild detergent to remove any dirt or grime from the marble surface. Strong detergents(strong acid or alkali) may affect the sealer, mild detergents and pH neutral substances are strongly recommended.
• Q: Why do I need to strip my floors.
• A: If you want your surfaces to be their cleanest and looking their very best you need to have a professional remove as much of the old sealer as possible. Once this is done the cleaning process will be carried out and the sealer applied. You will have the freshest and cleanest possible floors once we are finished with the process.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

For More Questions

FAQs » Tile Stripping and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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