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Frequently Asked Questions
Other FAQs :
- Q: What is a tile strip and seal?
- A: Tile stripping and sealing is simply the process of stripping the coating off the marble floor before resealing it. Surfaces can begin to appear dull and lifeless over time, making them look older and really bringing down the feel of any area. By stripping and resealing, you can bring back the beautiful, lustrous appearance of your surfaces and eliminate the cost of laying new flooring.
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
- Q: Efflorescence has built up on my tiles. Can you remove it?
- A: Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.
- Q: Which process can I expect when you arrive to reseal my floors?
- A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the floor is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry floor and allowed to set. The newly sealed floor will not only look new again, it will be protected and result in your floors becoming easier to maintain.
- Q: When is the best time to seal my floors and how do I know that mine need sealing now?
- A: The best time to have your tiles sealed is immediately after installation to prevent any accidental staining or damage. You will know that your floor needs sealing once you start noticing patchy sealed areas of the floor and/or your tiles are staining easier.
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