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Frequently Asked Questions

Q: How messy are your restoration processes? Will you damage my walls or skirting boards? - Tile Restoration | Bluestone Tiles Restoration

• A: Tile Cleaners® prefer to use high quality non-solvent based stripping and sealing products. These products are not messy and won't damage your bluestone tiles or anything else in your home. Current non-solvent based strippers and techniques are more than adequate. Tile Cleaners® technicians can apply solvent based strippers in very specific circumstances, however this requires leaving the premises for up to 48 hours and a very high level of safety and protection.

Other FAQs :

• Q: What happens if I don't seal my bluestone floors?
• A: Bluestone floors can damage easily, any oily or harsh spills can damage the bluestone tiles and penetrate the pores leaving a permanent stain, unreachable by domestic cleaning methods. We strongly recommend sealing you bluestone tiles to keep their natural look and feel, to protect them against permanent staining and to prevent any future accidental damage. They will look their very best for longer and will be easier and more convenient to maintain.
• Q: Is it safe to have bluestone tiles stripped and sealed?
• A: Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your bluestone tiles. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to bring your bluestone tiles back to their best possible condition. Tile Cleaners® prides itself on specifically catering for each tile variety.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What should I do to prepare for the bluestone cleaning?
• A: Move all furniture and items off the floor so it is ready for when we arrive.
• Q: Which process can I expect when you arrive to reseal my bluestone floors?
• A: Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the bluestone is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry bluestone floor and allowed to set. The newly sealed bluestone floor will not only look new again, it will be protected and result in your bluestone becoming easier to maintain.

For More Questions

FAQs » Tile Restoration » Bluestone Tiles Restoration

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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