How messy is your stripping process? Will you damage my walls or skirting boards? FAQS - Stripping and Sealing Slate Floors

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My mother's tiles were old and ugly, as she has been living in the same house her entire life without ever really taking care of her tiles. I called Tile Cleaners to get advice on what to do with them. They came to her house the next day to have a look at my mum's tiles. I am very satisfied with how patient and highly professional you were with my mother. I am sorry I couldn't be there when you arrived, and I am really impressed by how you managed to explain everything to my mom and help her out. Thank you for doing a great job.

Angela Coopers, Concord, NSW

I have several different freshly laid tiles in my new house. All pathways have stone tiles and there are marble tiles in the bathrooms and porcelain in the kitchen. I needed to get them sealed and was not sure if it was possible to seal them all. I contacted Tile Cleaners because my dad recommended them. He had a similar situation in his house and was very happy with the job Tile Cleaners had done. I was very worried about my tiles since they were brand new and very expensive. Tile Cleaners team were very patient with me, explaining how they were going to apply the sealer on different types of tiles, what sealer they would use, how long it would last for and advised me on how to take care of my tiles. I called Tile Cleaners a few times confirming details, asking for prices, making sure they could to the job during the weekend etc. The guys were amazingly patient and helpful. When I had gathered all the information I wanted, I was ready to go ahead. The work done by Tile Cleaners actually took less time than what it took me looking for information about it. Sorry for the pain I caused, and again thank you.

Monica Petrovski, West Beach, SA

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

Other FAQs :

Q: What is a slate tiles strip and seal?
A: Slate tiles stripping and sealing is simply the process of stripping the coating off the slate floor before resealing it. Slate flooring can look dull and lifeless over time, making it look older and really bringing down the feel of the home. By stripping and resealing, you can bring back the beautiful, lustrous appearance of your slate and eliminate the cost of laying new flooring.

Q: Will sealing my slate prevent efflorescence?
A: Efflorescence is a problem that slate and most porous tiles can face. It's the tendency of the water in the slate to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your slate tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.

Q: What is the recommended frequency for sealing slate floors?
A: The frequency of sealing slate floors depends on several factors such as the type of sealer used and the amount of foot traffic the tiles are subjected to. Australia's Deepshield™ range of deep impregnating water-based sealers, for example, offers long-term benefits, with Deepshield™ Gold having a potential lifespan of up to 15 years. On the other hand, topical sealers typically last around 3 years. However, the actual lifespan can vary based on factors like high foot traffic or severe weather conditions for outdoor tiles. It's important to assess the condition of your slate tiles as well. If you notice patchy areas or they are staining easily, it may indicate the need for resealing. For specific inquiries and assistance, feel free to contact us, and our team will be happy to help.

Q: What is floor stripping?
A: The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your slate tiles can be resealed.

Q: What are the potential risks or safety concerns associated with the process of stripping and sealing slate tiles?
A: Yes, the slate tile cleaning services provided by Tile Cleaners® are safe. They utilize high-quality water-based products and state-of-the-art cleaning machinery to ensure the best cleaning solution without causing any harm to your slate tiles. Since stone tiles, including slate, are porous and require special care, it is essential to use the appropriate products and equipment to achieve optimal results without compromising the integrity of the tiles. Tile Cleaners® takes pride in their ability to cater to the specific needs of each tile variety, including slate, ensuring a safe and effective cleaning process.

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