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Testimonials

My mother's tiles were old and ugly, as she has been living in the same house her entire life without ever really taking care of her tiles. I called Tile Cleaners to get advice on what to do with them. They came to her house the next day to have a look at my mum's tiles. I am very satisfied with how patient and highly professional you were with my mother. I am sorry I couldn't be there when you arrived, and I am really impressed by how you managed to explain everything to my mom and help her out. Thank you for doing a great job.

Angela Coopers, Concord, NSW

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

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Frequently Asked Questions | Stripping and Sealing - Stripping and Sealing Marble Floors

Stripping & Sealing Marble Floors


The process of stripping a floor is to ensure that all necessary old and worn sealer is removed; once removed your marble tiles can be resealed.

You will know it's time to have your marble floors stripped, cleaned and sealed once they begin to appear dull or "matte" even after you have given them an efficient regular clean. If you notice that your marble tiles are staining easily, it's a good indication that your previous sealer is wearing off and your marble floors will need to be resealed immediately to prevent permanent staining.

Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your marble tiles. Stone tiles are porous and require more attention than man made tiles, which is why its extremely important to use the correct products and equipment necessary to bring your marble tiles back to their best possible condition. Tile Cleaners® prides itself on specifically catering for each tile variety.

When it comes to the stripping process of your granite tiles, Tile Cleaning prioritizes the use of high-quality non-solvent-based stripping and sealing products. These products are specifically designed to minimize mess and ensure the protection of your granite tiles and other surfaces in your home. With our current non-solvent-based strippers and techniques, there is no significant risk of damaging your walls or skirting boards. In rare cases, where solvent-based strippers may be required, we take extensive safety precautions and ensure that you are properly informed. If such circumstances arise, you may be required to vacate the premises for up to 48 hours to ensure your safety. Rest assured, we prioritize cleanliness and take every measure to safeguard your walls, skirting boards, and other areas of your home throughout the stripping process.

Tile Cleaning places great importance on the safety of your family throughout the cleaning process and guarantees the use of non-toxic finishing agents. Our commitment to safety is rooted in protecting your loved ones by avoiding any potentially harmful substances or ingredients. When selecting cleaning products, Tile Cleaning exercises utmost care to exclude any ingredients that could pose health risks. This approach not only helps preserve the condition of your stone tiles but also exemplifies our dedication to prioritizing the overall health and safety of your household.

If you want your marble floors to be their cleanest and looking their very best you need to have a professional remove as much of the old sealer as possible. Once this is done the cleaning process will be carried out and the sealer applied. You will have the freshest and cleanest possible marble floors once we are finished with the process.

Marble tiles stripping and sealing is simply the process of stripping the coating off the marble floor before resealing it. Marble flooring can look dull and lifeless over time, making it look older and really bringing down the feel of the home. By stripping and resealing, you can bring back the beautiful, lustrous appearance of your marble and eliminate the cost of laying new flooring.

Our professional team will go through the job processes with you step by step so you know exactly what you're getting. The process includes stripping any previous sealer if it was applied, the marble is then thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. A new sealer is applied to the dry marble floor and allowed to set. The newly sealed marble floor will not only look new again, it will be protected and result in your marble becoming easier to maintain.

The recommended frequency for sealing marble floors depends on various factors, including the type of sealer used and the level of foot traffic the tiles experience. In Australia, the Deepshield® range offers deep impregnating water-based sealers, with Deepshield Gold® specifically designed for denser materials like marble and granite, providing protection for up to 15 years. Topical sealers typically last around 3 years. However, if your marble floors endure heavy foot traffic or are exposed to severe weather conditions (in the case of outdoor tiles), the lifespan of the sealer may be shorter. It is also important to consider the condition of the tiles. If you notice patchy areas and an increased susceptibility to staining, it may indicate that resealing is necessary. For further inquiries, please don't hesitate to contact our team, who will be delighted to assist you.

Neglecting to seal marble floors can leave them vulnerable to damage. Spills containing oils or harsh substances have the potential to penetrate the porous surface of the marble, resulting in permanent stains that cannot be effectively removed through regular domestic cleaning methods. It is highly advisable to seal your marble tiles to preserve their natural appearance, protect them from permanent staining, and prevent accidental damage in the future. By sealing your marble floors, you can extend their longevity, maintain their pristine condition, and facilitate easier and more convenient maintenance.

The best time to seal marble floors is immediately after installation to provide proactive protection against accidental staining or damage. To determine if your marble floors require sealing, look for patchy areas on the floor where the sealant may have worn off. Additionally, if you notice that the marble tiles are becoming more susceptible to staining, it indicates that the existing sealer has deteriorated, and resealing is necessary to maintain the integrity and appearance of your marble floors. By addressing these signs promptly, you can ensure the long-term beauty and protection of your marble floors.

Efflorescence is a problem that marble and most porous tiles can face. It's the tendency of the water in the marble to bring salts from the stone to the surface as it evaporates. The water evaporates leaving the salts on the surface resulting in a whitish coating and ruining its finish. The only way to avoid this problem is to seal your marble tiles with one of our highest quality water resistant sealer's and to stop the source of the water that is penetrating the tiles, for example a water pipe leak or damaged grout.

Yes we can. Efflorescence is a build up of salts and can be removed with efflorescence removers and other specialised cleaning techniques. Efflorescence is typically caused by a leakage behind the marble tiles or through damaged grout lines. The efflorescence can be removed but it is important the cause of the efflorescence is resoled.

To maintain the fresh appearance of your marble tiles, it is recommended to follow a regular cleaning routine. Tile Cleaning suggests cleaning the tiles weekly using a damp microfiber cloth and a mild detergent to remove any dirt or grime from the surface. It is important to avoid using strong detergents that contain acid or alkali, as they may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. Additionally, to provide an extra layer of protection against staining, Tile Cleaning advises sealing your marble tiles with one of their highest quality sealers. Sealing is considered the best form of protection for marble tiles, helping to preserve their appearance and prevent staining. By following these recommendations, you can keep your marble tiles looking new and enhance their longevity.

Tile Cleaners® charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.

To accurately measure the size of a marble area, it is recommended to measure each area separately. The measurement process involves multiplying the width of the area by its length. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 meters multiplied by 2 meters, resulting in a total of 6 square meters (6m2). This method ensures precise measurement and allows for accurate calculations of the marble area.

Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

To prepare for marble cleaning, it is recommended to remove all furniture and items from the floor area. This ensures that the space is clear and ready for the cleaning process when the technicians arrive. By removing furniture and other objects, you provide unobstructed access to the marble surface, allowing for a thorough and efficient cleaning.

Client Range

We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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