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Frequently Asked Questions

Other FAQs :

• Q: What are the reasons for sealing a stone surface and when is the ideal time to do so?
• A: Sealing a stone surface is crucial to prevent immediate staining from spills and to protect against permanent damage. While sealing provides effective protection, it is important to clean up spills promptly. Different natural stone surfaces require specific sealing methods. For sandstone, terracotta, and limestone, it is recommended to seal them before they are laid and grouted. These materials are highly porous and can quickly absorb stained water from adhesives and grout. Terracotta, in particular, should be sealed on all sides before installation due to its high porosity. Limestone is also susceptible to staining, and caution should be exercised while handling it to avoid leaving finger marks that can later stain the surface. Granite, marble, slate, and travertine, on the other hand, are sealed on all edges and the top after they are laid and grouted. Thorough cleaning is essential prior to the sealing process for these types of floors.
• Q: The stone supplier said to seal my porcelain but my tiler said not to - why?
• A: The truth is porcelain is creating much confusion in the market place and many pages have been written to try to put all issues into perspective. The more questions you ask the more confused you will be. As a rule of thumb, textured and honed porcelain doesn't need to be sealed, but polished porcelain often does need to be. This is contrary to what may seem logical. The tiny pores that accept staining are created in the polishing process. A good penetrating sealer fills these pores and sets up good stain protection. The textured stone generally just need a good clean because of the rough surface. If you are not sure, do a stain test. Get a sample stone or an off-cut and try to stain it with the things common to that area. If it stains, there is a benefit to having the stone sealed.
• Q: How many coats of sealer are typically applied to stone surfaces?
• A: The number of coats applied to your stone surfaces usually ranges from 2 to 4, depending on several factors, including the desired finish.
• Q: What is the typical process for measuring the size of the area in floor sealing services?
• A: When measuring the size of an area for floor sealing services, it is typically done by measuring each section individually. The process involves multiplying the width by the length of each section to calculate the area. For example, if a room has dimensions of 3 meters in length and 2 meters in width, the total area can be determined by multiplying 3 meters by 2 meters, resulting in a total of 6 square meters. This method ensures accurate measurement and calculation of the area size for proper pricing and service planning.
• Q: What factors are typically considered when determining the pricing structure for floor sealing services?
• A: The pricing structure for floor sealing services at Tile Cleaners® is typically determined based on the square meterage of each room. You can find a price list on the Tile Cleaners® website to get a comprehensive understanding of the costs involved. Before beginning the project, the team will measure each room and engage in a discussion with you to understand your specific requirements. They will then provide you with a detailed breakdown of the costs, ensuring transparency and clarity regarding the pricing information. This transparent approach allows you to have a clear understanding of the expenses associated with the floor sealing services and ensures that there are no surprises along the way.

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