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Frequently Asked Questions
Other FAQs :
- Q: Efflorescence has built up on stone surfaces?
- A: Yes we can
- Q: What type of guarantee is provided with stone sealing services?
- A: Stone and grout sealing services do not typically come with guarantees. However, our Impregnating Water Based Sealers have a life expectancy of up to 10 years, which can vary based on factors such as the quality of the stone, level of foot traffic, and maintenance procedures implemented. It is important to understand that a sealer does not provide complete imperviousness to stains. Rather, it offers a reaction time to address spills. An unsealed floor can immediately stain, whereas a sealed floor is resistant to staining and provides a reaction time of up to 4-5 hours. A penetrating sealer sits just beneath the stone's surface, preventing spills from penetrating and causing staining. However, it cannot prevent etching or surface damage caused by acid-based spills like red wine, vinegar, urine, or fruit juice. Immediate cleaning of such spills is crucial to prevent permanent damage to the stone surface.
- Q: What is the ideal timing for sealing my stone, and how can I determine if my stone requires sealing at present?
- A: It is highly recommended to seal your stone or grout immediately after installation to minimize the risk of accidental staining or damage. As for determining if your stone requires sealing at present, you can observe the presence of patchy sealed areas on the floor or an increased susceptibility to staining on the tiles. These signs indicate that resealing may be necessary to maintain the protection and appearance of your stone surfaces.
- Q: What measures can I undertake to preserve the appearance of my surfaces and retain their fresh look?
- A: To preserve the fresh and new appearance of your surfaces, regular cleaning is crucial. Use a mild detergent or pH neutral cleaner to remove dirt, grime, and other contaminants that can accumulate over time. Avoid using harsh detergents or cleaning agents with high acidity or alkalinity, as they can potentially damage the sealer and affect the surface's appearance. By opting for mild detergents and pH neutral substances, you can effectively clean your surfaces without compromising the integrity of the sealer and ensure that they maintain their attractive appearance for extended periods.
- Q: What can I expect in terms of the appearance of my floors after the cleaning and sealing process?
- A: If your grout (and stone, if applicable) have not been sealed previously, it is possible that certain stains, especially in high traffic areas, may be permanent. However, if your grout (and stone, if applicable) have been sealed previously, the cleaning process should have prevented the penetration of dirt and other contaminants. As a result, you can expect excellent results from the cleaning, leaving your floors looking refreshed and rejuvenated.
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