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Frequently Asked Questions
Other FAQs :
- Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
- A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
- Q: How many coats of sealer are typically applied to stone surfaces?
- A: The number of coats applied to your stone surfaces usually ranges from 2 to 4, depending on several factors, including the desired finish.
- Q: What is the recommended waiting time before walking on sealed tiles or placing furniture back on them?
- A: The recommended waiting time before walking on sealed tiles and placing furniture back on them is typically around 4 hours. This allows the tiles to become touch dry, making it safe to walk on the surface and return most furniture items. However, it is important to avoid mopping the tiles or exposing them to moisture for at least 24 hours to prevent washing off the sealer. The sealer requires up to 24 hours to fully cure and provide optimal protection. It is also advisable to refrain from placing rugs on the floor for at least 24 hours, allowing the tiles to breathe until the sealer is completely cured. Following these guidelines ensures the best results and longevity of the sealer on your tiles.
- Q: What steps should I take to maintain my floors after they have been cleaned and sealed?
- A: The technician who performs the cleaning and sealing of your floors will provide you with personalized maintenance advice specific to your tiled area. In general, we recommend using a mild cleaner, such as Spirit "Neutral Cleaner," at least once a week to keep your tiled floors well-maintained. Tiles with a textured surface may benefit from using a doodlebug instead of a mop for a more effective clean. It is important to avoid the use of harsh chemicals as they can diminish the longevity of the sealers. Additionally, when mopping, remember to change the water frequently to prevent spreading dirty water across your floors.
- Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
- A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
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