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Frequently Asked Questions
Other FAQs :
- Q: What type of guarantee is provided with stone sealing services?
- A: Stone and grout sealing services do not typically come with guarantees. However, our Impregnating Water Based Sealers have a life expectancy of up to 10 years, which can vary based on factors such as the quality of the stone, level of foot traffic, and maintenance procedures implemented. It is important to understand that a sealer does not provide complete imperviousness to stains. Rather, it offers a reaction time to address spills. An unsealed floor can immediately stain, whereas a sealed floor is resistant to staining and provides a reaction time of up to 4-5 hours. A penetrating sealer sits just beneath the stone's surface, preventing spills from penetrating and causing staining. However, it cannot prevent etching or surface damage caused by acid-based spills like red wine, vinegar, urine, or fruit juice. Immediate cleaning of such spills is crucial to prevent permanent damage to the stone surface.
- Q: Does the process of sealing tiles have the potential to alter the appearance of the surface?
- A: The effect of sealing on the surface's appearance can vary depending on factors such as the type of sealer used and the number of coats applied. Different sealers can produce different visual outcomes for the tiles. Some sealers may enhance the natural color and sheen of the tiles, while others may result in a more subdued or matte finish. It is important to consider your desired outcome and consult professionals for guidance in selecting a sealer that aligns with your aesthetic preferences and goals for the surface's appearance. By discussing your requirements, you can choose a sealer that enhances the overall look of the tiles to your satisfaction.
- Q: What factors are typically considered when determining the pricing structure for floor sealing services?
- A: The pricing structure for floor sealing services at Tile Cleaners® is typically determined based on the square meterage of each room. You can find a price list on the Tile Cleaners® website to get a comprehensive understanding of the costs involved. Before beginning the project, the team will measure each room and engage in a discussion with you to understand your specific requirements. They will then provide you with a detailed breakdown of the costs, ensuring transparency and clarity regarding the pricing information. This transparent approach allows you to have a clear understanding of the expenses associated with the floor sealing services and ensures that there are no surprises along the way.
- Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
- A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
- Q: Which type of sealer is recommended for stone surfaces?
- A: The appropriate type of sealer for your stone surfaces depends on the specific type of stone you have and its intended use. Different types of stones have varying porosity levels and characteristics, which may require different types of sealers to achieve optimal results. It is recommended to consult with a professional or refer to the manufacturer's guidelines to determine the most suitable sealer for your specific stone and intended application.
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