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Frequently Asked Questions

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What is the recommended waiting time before walking on sealed tiles or placing furniture back on them?
• A: The recommended waiting time before walking on sealed tiles and placing furniture back on them is typically around 4 hours. This allows the tiles to become touch dry, making it safe to walk on the surface and return most furniture items. However, it is important to avoid mopping the tiles or exposing them to moisture for at least 24 hours to prevent washing off the sealer. The sealer requires up to 24 hours to fully cure and provide optimal protection. It is also advisable to refrain from placing rugs on the floor for at least 24 hours, allowing the tiles to breathe until the sealer is completely cured. Following these guidelines ensures the best results and longevity of the sealer on your tiles.
• Q: What type of guarantee is provided with stone sealing services?
• A: Stone and grout sealing services do not typically come with guarantees. However, our Impregnating Water Based Sealers have a life expectancy of up to 10 years, which can vary based on factors such as the quality of the stone, level of foot traffic, and maintenance procedures implemented. It is important to understand that a sealer does not provide complete imperviousness to stains. Rather, it offers a reaction time to address spills. An unsealed floor can immediately stain, whereas a sealed floor is resistant to staining and provides a reaction time of up to 4-5 hours. A penetrating sealer sits just beneath the stone's surface, preventing spills from penetrating and causing staining. However, it cannot prevent etching or surface damage caused by acid-based spills like red wine, vinegar, urine, or fruit juice. Immediate cleaning of such spills is crucial to prevent permanent damage to the stone surface.
• Q: What are the reasons for cleaning your stone surface?
• A: Cleaning your stone surface is essential because natural stone products tend to harbor dirt, residues, dust, and grime within their pores. It is crucial to thoroughly clean these pores before applying any sealant to the surface. If dirt and other contaminants are trapped beneath the stone sealer, they can eventually lead to the formation of a milky white residue between the top of the stone and the underside of the sealer. To rectify this issue, it becomes necessary to remove the stone sealer and perform a thorough cleaning process.
• Q: How many coats of sealer are typically applied to stone surfaces?
• A: The number of coats applied to your stone surfaces usually ranges from 2 to 4, depending on several factors, including the desired finish.

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FAQs » Stone Sealing

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