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Frequently Asked Questions

Other FAQs :

• Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
• A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
• Q: How can I accurately measure the size of the stone area?
• A: To obtain an accurate measurement of the stone area, we suggest measuring each room individually. Simply multiply the width by the length of the room. For instance, if a room measures 3 meters in length and 2 meters in width, the calculation would be 3 * 2 = 6m² in total.
• Q: Can sealing my pavers or stone prevent the growth of algae?
• A: Sealing pavers or stone alters their properties but does not have the ability to modify the surrounding environment. If you have a damp and shaded backyard, sealing the stone or pavers will not change those conditions. However, sealing reduces the porosity of the surface, which can inhibit the growth of algae and make cleaning easier. While it is worth considering sealing in most cases, it is important to understand that sealing alone may not completely eliminate algae growth if the environmental conditions are conducive to its development. Additional measures, such as regular cleaning and maintenance, may be necessary to effectively manage algae growth in such situations.
• Q: Which specific products are utilized in the provided services?
• A: In our services, Tile Cleaners® exclusively employs high-quality cleaners and sealers sourced from reputable industry suppliers. These products are carefully chosen to ensure their suitability and effectiveness for the specific task at hand. We prioritize using premium products to deliver optimal results in our cleaning and sealing services.
• Q: How often should I re-seal?
• A: It depends on the type of sealer used and the amount of foot traffic the surface is exposed to. Australia's Deepshield® range of deep impregnating water based sealer's offer long term benefits with Deepshield Gold® lasting up to 15 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions(for outdoor tiles) you may experience a shorter lifetime. Sealing your floors can also depend on the surfaces condition. Once they start showing patchy areas and begin staining easily then you should have them resealed. A natural stone floor can keep its natural finish for a lifetime if looked after properly. To ensure that this is true make sure you use the correct products for your natural stone floor. Give us a call and we can assist you with all your enquiries.

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FAQs » Stone Cleaning

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