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Frequently Asked Questions

Q: Why should I seal my stone surface and when? - Stone Cleaning | Stone Cleaning

• A: Natural surfaces are subject to deterioration and degradation of appearance through traffic, UV rays, moisture, rain, chemicals, and other impurities such as oil, gas, grease, acids and salt. This can easily result in common problems such as cracking, pitting, scaling, spalling, delamination, dusting, discolouration, efflorescence, salt damage, etc. Sealing offers excellent maintenance benefits when quality products are used such as Australia's Deepshield™ deep impregnating sealers. Sealing a stone surface will provide effective protection against permanent damage but spills should still be cleaned up as quickly as possible.

Other FAQs :

• Q: Can sealing my pavers or stone prevent the growth of algae?
• A: Sealing pavers or stone alters their properties but does not have the ability to modify the surrounding environment. If you have a damp and shaded backyard, sealing the stone or pavers will not change those conditions. However, sealing reduces the porosity of the surface, which can inhibit the growth of algae and make cleaning easier. While it is worth considering sealing in most cases, it is important to understand that sealing alone may not completely eliminate algae growth if the environmental conditions are conducive to its development. Additional measures, such as regular cleaning and maintenance, may be necessary to effectively manage algae growth in such situations.
• Q: Why do I still see marks on my polished marble/limestone/travertine even though it has been sealed?
• A: Even though your polished marble/limestone/travertine has been sealed, you may still notice marks on the surface. It's important to understand that these marks are often not stains but rather etches. Acid-sensitive stones, such as these, can be affected by any acid, which can lead to a loss of polish and the creation of a dull or frosty surface. For example, red wine can cause both a stain and an etch on unsealed stone, but on a sealed stone, only the etch may be visible. Penetrating sealers function by sitting below the surface of the stone, preventing acid from deeply penetrating and causing stubborn stains, but they may not fully protect against surface etching. Acid can come in various forms, such as fruit juices, wine, salad dressings, or even urine in bathroom settings, and can cause damage. The good news is that this type of damage can typically be repaired.
• Q: What different types of stone tiles do Tile Cleaners clean?
• A: Indoor and outdoor areas, stone pavers, liquid stone, wherever you have stone tiles we have the answer. External tiles, natural stone pavers and tiles, clay and concrete pavers, pool mosaics and floor tiles in porcelain or ceramic; bathroom stone tiles or natural stone floors and walls. We cater for each and every different type of tiles you might have.
• Q: Is it possible for Tile Cleaning to help restore the original fresh appearance of dull and discolored pavers on my front door?
• A: Absolutely! Tile Cleaning specializes in the restoration of various types of limestone tiles, including pavers. Our team is highly experienced in providing professional cleaning and restoration services tailored specifically to rejuvenate limestone pavers. With our expertise, you can trust that we will effectively address the dullness and discoloration of your pavers on the front door. Our comprehensive cleaning treatment is designed to thoroughly clean and restore the natural color, leaving your limestone pavers looking fresh and revitalized. Rest assured, our goal is to deliver outstanding results and ensure your pavers are in their best possible condition.
• Q: What type of guarantee is offered with tile sealing services?
• A: Tile sealing services typically do not come with guarantees. The lifespan of our Impregnating Water Based Sealers is approximately up to 10 years, depending on various factors such as the quality of the stone, traffic levels, and maintenance practices. It is essential to note that sealing does not create an impenetrable barrier, but rather provides a timeframe to address spills. While an unsealed floor can stain immediately, a sealed floor is resistant to staining and allows for a reaction time of 4-5 hours. A penetrating sealer is applied just below the surface of the stone, preventing spills from penetrating and staining the stone. However, it is unable to prevent acid-based spills (like red wine, vinegar, urine, fruit juice, etc.) from causing etching or burning on the stone surface, leading to a dull or frosty appearance. It is crucial to promptly clean up spills of this nature to prevent permanent damage to the stone surface.

For More Questions

FAQs » Stone Cleaning

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