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Frequently Asked Questions
Other FAQs :
- Q: Does sealing my stone make it maintenance-free or eliminate the need for regular stone maintenance?
- A: While nothing can be completely maintenance-free, sealing your stone surface can make it easier to clean and more resistant to staining. The sealing process creates a protective barrier that allows contaminants to sit on the surface for a longer time, giving you more opportunity to clean them up before they cause staining. Unsealed stone surfaces are more susceptible to immediate staining. It's important to understand that no stone sealing product can make a porous surface completely stain-proof, but it can significantly enhance its stain resistance. Additionally, using appropriate stone cleaning products plays a crucial role in maintaining the longevity and appearance of your stone.
- Q: What should I do to prepare for the stone cleaning?
- A: Move all furniture and items off the floor so it is ready for when we arrive.
- Q: Why did the tile supplier recommend sealing my porcelain tiles while the tiler advised against it?
- A: Porcelain tiles can be a source of confusion in the market, and many resources have been dedicated to clarifying the various aspects involved. It is important to note that the more inquiries you make, the more perplexed you may become. As a general guideline, textured and honed porcelain tiles typically do not require sealing, while polished porcelain tiles often benefit from it. This may seem counterintuitive, as the polishing process creates tiny pores that are prone to staining. Applying a high-quality penetrating sealer can effectively fill these pores and provide reliable stain protection. On the other hand, textured porcelain tiles usually require thorough cleaning due to their rough surface. If you find yourself uncertain, conducting a stain test can be helpful. Obtain a sample stone or an off-cut and attempt to stain it using substances commonly found in that particular area. If staining occurs, it indicates a potential benefit to having the porcelain tiles sealed.
- Q: Can Tile Cleaners assist with moving my furniture?
- A: Tile Cleaners® does not provide assistance with moving large furniture due to insurance limitations. However, we are more than willing to assist you in moving smaller items as needed.
- Q: What measures can I take to maintain the fresh appearance of my stone tiles?
- A: To maintain the fresh appearance of your stone tiles and grout, Tile Cleaners® suggests a weekly cleaning routine using a damp microfiber cloth and a mild detergent. This helps remove dirt and grime from the tiled surface. It's important to avoid using strong detergents that may affect the sealer. Instead, opt for mild detergents and pH-neutral substances. For optimal protection against staining, our top recommendation is to have your stone tiles sealed with one of our highest quality sealers. Sealing provides the best safeguard for your stone tiles.
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