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Frequently Asked Questions

Other FAQs :

• Q: What is the recommended frequency for sealing slate floors?
• A: The frequency of sealing slate floors depends on several factors such as the type of sealer used and the amount of foot traffic the tiles are subjected to. Australia's Deepshield™ range of deep impregnating water-based sealers, for example, offers long-term benefits, with Deepshield™ Gold having a potential lifespan of up to 15 years. On the other hand, topical sealers typically last around 3 years. However, the actual lifespan can vary based on factors like high foot traffic or severe weather conditions for outdoor tiles. It's important to assess the condition of your slate tiles as well. If you notice patchy areas or they are staining easily, it may indicate the need for resealing. For specific inquiries and assistance, feel free to contact us, and our team will be happy to help.
• Q: What steps can I take to maintain the appearance and keep my slate tiles looking new?
• A: To maintain the appearance and keep your slate tiles looking new, Tile Cleaners® suggests cleaning them on a weekly basis using a mild detergent. This regular cleaning routine helps remove dirt and grime from the surface of the slate. It is important to avoid using strong detergents that contain strong acids or alkalis as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, which are highly recommended for cleaning slate tiles and preserving the integrity of the sealer. By following these guidelines, you can help ensure that your slate tiles retain their fresh and attractive appearance over time.
• Q: What are the potential consequences of not sealing slate floors?
• A: If slate floors are not sealed, they can be susceptible to damage. Any spills that contain oil or harsh substances have the potential to penetrate the pores of the slate tiles, resulting in permanent stains that cannot be easily removed using regular domestic cleaning methods. To preserve the natural look and feel of your slate tiles, and to safeguard them against permanent staining and accidental damage, it is highly recommended to seal them. Sealing the slate floors not only helps them maintain their pristine appearance for a longer period but also makes them easier to maintain and clean, providing convenience and peace of mind.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What measures are taken during the stripping, cleaning, and sealing process to minimize mess and prevent damage to walls or skirting boards?
• A: Tile Cleaning prioritizes the use of high-quality non-solvent based stripping and sealing products during their process. These products are designed to be clean and not cause any damage to your slate tiles or other surfaces in your home. The advanced non-solvent based strippers and techniques utilized by Tile Cleaning are highly effective. In certain specific situations, where necessary, Tile Cleaning technicians may apply solvent-based strippers. However, this process would require you to vacate the premises for up to 48 hours to ensure the highest level of safety and protection for everyone involved. Rest assured that Tile Cleaning takes precautions to minimize mess and prevent any damage to your walls or skirting boards during the stripping, cleaning, and sealing process.

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FAQs » Slate » Tile and Grout Cleaning

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