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Frequently Asked Questions

Other FAQs :

• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: There is a stain on my slate floor. Can you remove it?
• A: If the stain is new and has not set in well, we will probably be able to remove it. However, we cannot guarantee that we will remove it completely but to its best possible restorable condition. Some stains might penetrate the natural stone and settle in below the surface and can be hard to clean out. It is important to have us strip, clean and seal your floor so in the future nothing will be able to stain your slate floors.
• Q: What process can I expect when you come to clean and seal my Slate tiles?
• A: Our Tile Cleaners ® $custom_city professional team will go through the job processes step by step so you know exactly what your getting. The slate floor is thoroughly cleaned and neutralised so that it is free of dust, residue and anything else that can affect the new sealer. The new sealer is then applied to the dry slate floor and allowed to set. The newly sealed slate tiles will not only look as new again, it will also protect the slate surface for longer and make it much easier to clean.
• Q: How long does it take to clean and seal my slate tiles?
• A: It all depends on the size of the area that we are cleaning and sealing but most jobs take 4 - 8 hours to complete, we do cleaning and sealing in the same day so you don't have to fuss with more than one appointment.
• Q: Is it safe to get my slate tiles cleaned and sealed?
• A: Yes, our tile cleaning services are safe! At Tile Cleaners ® $custom_city we use only the best water based products alongside our state of the art cleaning machinery to provide the best cleaning solution at no compromise to your slate tiles condition. Natural stone based tiles are usually more porous and require a lot more attention than regular man made tiles, that's why its extremely important to use the right products and equipment necessary for bringing your slate tiles back to their best possible condition. Tile Cleaners ® $custom_city prides itself for catering for each tile type.

For More Questions

FAQs » Slate Cleaning and Sealing

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