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Frequently Asked Questions

Other FAQs :

• Q: What steps can I take to maintain the appearance and keep my slate tiles looking new?
• A: To maintain the appearance and keep your slate tiles looking new, Tile Cleaners® suggests cleaning them on a weekly basis using a mild detergent. This regular cleaning routine helps remove dirt and grime from the surface of the slate. It is important to avoid using strong detergents that contain strong acids or alkalis as they can potentially affect the sealer. Instead, opt for mild detergents and pH-neutral substances, which are highly recommended for cleaning slate tiles and preserving the integrity of the sealer. By following these guidelines, you can help ensure that your slate tiles retain their fresh and attractive appearance over time.
• Q: There is a stain on my slate floor. Can you remove it?
• A: If the stain is new and has not set in well, we will probably be able to remove it. However, we cannot guarantee that we will remove it completely but to its best possible restorable condition. Some stains might penetrate the natural stone and settle in below the surface and can be hard to clean out. It is important to have us strip, clean and seal your floor so in the future nothing will be able to stain your slate floors.
• Q: Does Tile Cleaning offer assistance with moving furniture when sealing the floor?
• A: Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.
• Q: What steps should I take to prepare my slate floors for cleaning?
• A: To prepare your slate floors for cleaning, it is recommended to move all furniture and items off the floor. This allows the cleaning process to be carried out efficiently and effectively. By removing furniture and items from the slate floor, you create a clear space for the cleaning team to work on, ensuring that the entire surface can be properly cleaned. This preparation step helps to facilitate the cleaning process and ensures that your slate floors receive the attention they need.
• Q: How long does it take to clean and seal my slate tiles?
• A: It all depends on the size of the area that we are cleaning and sealing but most jobs take 4 - 8 hours to complete, we do cleaning and sealing in the same day so you don't have to fuss with more than one appointment.

For More Questions

FAQs » Slate Cleaning and Sealing

To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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