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Frequently Asked Questions

Other FAQs :

• Q: What methods can I use to measure the size of the area that requires grout restoration?
• A: To measure the size of an area that requires grout restoration, it is advisable to measure each section or room individually. The most straightforward method is to multiply the width of the area by its length. For instance, if a room measures 3 meters in length and 2 meters in width, the total area would be calculated as 3 meters multiplied by 2 meters, resulting in 6 square meters (6m²). By measuring each area separately using this method, you can accurately estimate the total area that requires grout restoration, facilitating better planning and ensuring appropriate quantities of materials are used.
• Q: What is the typical duration for completing an estimate with Tile Cleaners?
• A: In the majority of cases, Tile Cleaners® can provide an approximate quote or estimate over the phone within a time frame of 5 to 10 minutes. We understand the importance of efficiency and aim to promptly provide you with pricing information for your project. Additionally, on the day the job is scheduled, our team will inspect the area to be serviced and confirm the quote, ensuring your final approval before commencing any work. This approach allows us to maintain transparency and ensures that you are comfortable with the agreed-upon pricing before we begin the cleaning process.
• Q: Can you tell if the grout has been recoloured?
• A: The recolouring process will leave your grout looking brand new eliminating any colour variations. The colour sealer used is a penetrating colour sealer leaving the grout in its natural state as it bonds to the silica in the grout joint. Some colour sealers on the market are topical that will cause your grout to look painted in its completed state.
• Q: What is the pricing structure for the services of stripping, cleaning, and sealing grout?
• A: At Tile Cleaning, we follow a per square meter pricing structure for stripping, cleaning, and sealing grout in each separate room. To provide transparency and convenience, we have a price list available on our website for you to review. Prior to commencing any work, our team will measure each room individually and discuss the specific tasks to be performed. We will also ensure that all costs are confirmed with you, so there are no surprises along the way. Our aim is to provide clarity and clarity when it comes to pricing, ensuring your satisfaction with our services.
• Q: Does Tile Cleaning provide assistance with furniture moving prior to initiating the grout cleaning process?
• A: Tile Cleaning understands the need for assistance with moving furniture before starting the grout cleaning process. Our technicians are capable of helping with items that can be reasonably moved by one person, such as furniture with wheels, light furniture, tables, and chairs. However, it is important to note that while our insurance covers our restoration services, we cannot be held responsible for any damage that may occur to furniture or property when our technicians assist with moving items at your request. We prioritize caution and care during the process, but it's advisable to take precautions and consider the specific requirements and risks associated with moving your furniture.

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FAQs » Porcelain » Tile and Grout Cleaning

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