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I just got new tiles laid in my house that were very expensive. I needed to get them sealed but couldn't afford to pay much for it. On the other hand I didn't want to go for a company offering cheap and unreliably services. My boss recommended Tile Cleaners, saying that the company's prices were reasonable and that they offered quality service when he used them. I contacted them and ended up doing a booking with them. It is very pleasant to know that there are companies out there who actually care about providing very high quality services for affordable prices. I gave your contacts to my sister. Thank you for the job you did

Robert Williams, Norman Park, QLD

We got our tiles more than 25 years ago. We were told that we had a solvent sealer on our tiles, which apparently most companies wouldn't be able to strip off. However we rang a couple of places to check them out. No luck. A friend of mine recommended Tile Cleaners. We rang the guys and they agreed to have a look the next day. We decided to go ahead with the job after getting a satisfactory quote. Tile Cleaners team stripped and resealed our old tiles. We are very grateful for your help guys. Thank you again.

Olivia and Andrew Clark, Hornsby, NSW

I was about to sell my house, but was not happy with the tiles in the dining area. The tiles were white and shiny but the grout looked really dark and dirty. I already had a potential client; however the dark grout ruined the beauty of the room. I didn't have much time to fix the grout and decided to call Tile Cleaners as my real estate agency mentioned them. As my real estate agent said, Tile cleaners responded really quickly. They also pointed out that some of the grout was coming off in the hallway when they were there, which I had not even noticed. Thank you for fixing my problem so quickly. The house is sold now and I left your details with the new owner so they can keep the tiles in good condition.

Anna Rodwell, Tingalpa, QLD

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Frequently Asked Questions | Polishing Natural Stone - Polishing Concrete Floors

Concrete Polishing


Many suspect a highly polished concrete floor would become more slippery-and thus more of a problem. Contrary to common perception, the degree of polish or shine is not directly related to slip resistance. Just because polished concrete is shiny doesn't mean it is slippery. If the right processes are applied both internally and/or externally, testing has shown that polished concrete will meet or exceed Australia/New Zealand standards for slip resistance. (Please bear in mind any floor finish can become slippery when wet.)

The duration required to complete concrete polishing varies depending on the size of the area. For larger projects, such as expansive floors, it may take up to three days to complete the polishing process. On the other hand, polishing a smaller surface like a bench-top can typically be finished within half a day. Professional services like Tile Cleaners® strive to minimize disruptions by aiming to complete the work within the same day, ensuring your home or business experiences as little interruption as possible.

Almost any concrete floor. Floors which are saturated with oil, or are in environments where they will constantly be exposed to acids, are probably not ideal for a polished concrete floor. Whether a new construction or a 100 year old slab, most concrete floors can benefit greatly from the aesthetic, durability, and longevity of polishing.

Most concrete sealers dry fairly quickly and are usually touch-dry after 4 hours. This is true of both penetrating and topical sealers. Penetrating sealers usually fully cure in 24 hours with topical sealers generally taking up to 48 hours to fully dry.

Mechanical, dry-grind concrete polishing is a fairly clean process, grinding will create a slurry, and can get a bit messy, but with the dry-grind process, a vacuum system is used in conjunction with the grinder to contain 98% of the airborne particles. The remainder of the dust is then easily swept up and removed in plastic bags.

Your new polished concrete floor, with the proper care, will last a lifetime. But like anything else, your surfaces will need a little attention from time to time to make sure they are holding up against the demands you place on it.

Polished concrete on its own is quite stain resistant, but many solutions can seep into the pores to create a stain, or even etch the floor. A sealer will line the pores to keep most stains suspended at the surface of the concrete, not allowing the stain to penetrate the floor and further preventing the likelihood of staining.

Concrete surfaces are subject to deterioration and degradation of appearance through traffic, UV rays, moisture, rain, chemicals, and other impurities such as oil, gas, grease, acids and salt. This can easily result in common problems such as cracking, pitting, scaling, spalling, delamination, dusting, discolouration, efflorescence, salt damage, etc. Concrete sealing offers excellent maintenance benefits when quality products are used such as Australia's Deepshield™ deep impregnating sealers.

Polished concrete is one of the most sustainable flooring options today. Polishing the structural slab of a building, instead of harvesting resources to cover it, prevents waste and is extremely long lasting.

Polished concrete pricing is basically dependent upon how many levels of grinding will be required to get the floor to a suitably smooth surface.

No, it is not possible to apply penetrating concrete sealers over existing topical sealers. Topical sealers create a membrane or film on the surface of the concrete, forming a barrier that prevents the penetrating sealers from effectively absorbing into the concrete. Therefore, before applying a penetrating sealer, it is necessary to remove any existing topical sealer to ensure proper penetration and adhesion of the new sealer. This preparation step ensures that the penetrating sealer can effectively provide the desired protection and enhance the durability of the concrete surface.

To maintain the condition of your polished concrete, it is recommended to clean it using a pH-neutral cleaner. This type of cleaner is gentle and does not damage the polished surface. After applying the pH-neutral cleaner, rinse the area with clean water to remove any residue. In case of spills, it is advisable to promptly clean them up using clean water. Additionally, to eliminate dust and keep the surface clean, using a microfiber mop is recommended. This method of cleaning helps to preserve the polished appearance of the concrete while ensuring that it remains free from dirt and debris.

Yes, however it is always best to use a pH neutral cleaner to suspend the dirt so it can be cleaned off the floor instead of just spread around on the floor and leaving a hazy film on the surface.

When laying a new slab, a wide range of coloured concretes and coloured aggregates are available for you to choose from.

Yes and the best thing about it is that it will never be as involved as the initial process. Normally it will only take a couple of steps to reach the end result required.

Polished concrete flooring can be walked on during the grind and polish process. There is no 'cure' time since it is a mechanical process. If a sealer is used, 4 hours is typically required before foot traffic can be resumed.

Yes, our tile cleaning services are safe! Tile Cleaners® generally use only the highest quality water based products alongside our state of the art cleaning machinery to provide the best cleaning solution without compromising your concrete surfaces.

The process is virtually dust free. There is no airborne dust due to the use of Hepa filter vacuum systems. There will be some residual dust left on the floor but it will be vacuumed up between steps by another filtered vacuum. A little dust is created when using hand held grinders, however this is removed between each grinding stage.

In most cases yes we can. The concrete would have to be in very poor condition not to be able to achieve a polished concrete finish.

It will be necessary to "hand" finish against fixed obstacles. Our technicians will do this during the process.

As a general rule, concrete should be allowed to cure for 28 days prior to grinding.

No, we specialize in the polishing or grinding of the concrete, however we do have concreters that we work with and can recommend to you.

No, the floor is not stain proof. It is more stain resistant than a regular concrete floor because the pores in the floor are closed up so tight that it keeps liquids on the surface longer looking for a way to penetrate, allowing for a longer time to respond in getting spills cleaned up. However if a liquid is left long enough on the surface stains may result. We recommend sealing your surface with Deepshield™ impregnating sealer which seals the micro pores of your polished concrete and will last for up to 10 years.

Here at Tile Cleaners® we understand the importance of your family's safety, which is why we prefer to use non-toxic finishing agents as we not only want to protect your polished concrete floors, but your families health too. Materials and agents that present potential health hazards are not in our product portfolio and never have been.

The recommended frequency for sealing polished concrete floors depends on factors such as the type of sealer used and the amount of foot traffic the floors are exposed to. Australia's Deepshield™ range of deep impregnating water-based sealers, for instance, offers long-term benefits, with Deepshield™ Gold providing protection for up to 15 years. On the other hand, topical sealers typically have a lifespan of around 3 years. However, it is important to note that high foot traffic or severe weather conditions, especially for outdoor concrete, can potentially shorten the lifespan of the sealer. Additionally, the condition of the surface plays a role in determining when resealing is necessary. If you notice patchy areas or the floors are staining easily, it may be a sign that resealing is needed. Feel free to contact us for further assistance and any inquiries you may have regarding sealing your polished concrete floors.

A matte (up to 100 grit) or even low sheen (400 grit) can be used outdoors, but polished concrete with a high sheen is not recommended.

The optimal time to seal your concrete is right after installation to provide immediate protection against staining and damage. As for determining if your concrete surfaces require sealing, there are a couple of indicators to look out for. Firstly, if you notice patchy areas on the floor where the sealant has worn off or is uneven, it is a clear sign that resealing is needed. Additionally, if your concrete is becoming more susceptible to staining and is no longer repelling liquids as effectively as before, it is a good indication that it is time to apply a fresh coat of sealer. By addressing these signs promptly, you can ensure that your concrete remains adequately protected and maintains its optimal appearance.

Efflorescence can occur on concrete and other porous surfaces when water in the concrete brings salts to the surface as it evaporates. This process leaves behind a whitish coating that can mar the finish of the concrete. Sealing the concrete with a high-quality, water-resistant sealer can help mitigate efflorescence to some extent. However, it is important to address the underlying issue causing the water penetration, such as a water pipe leak or damaged grout, in order to fully prevent efflorescence. By sealing the concrete and resolving any sources of water infiltration, you can minimize the occurrence of efflorescence and help maintain the aesthetic integrity of your concrete surfaces.

Certainly! Tile Cleaners has the expertise to remove efflorescence from concrete surfaces. Efflorescence, which is the buildup of salts, can be effectively treated using specialized cleaning techniques and efflorescence removers. It is crucial to address the underlying cause of efflorescence, which is often a leak behind the concrete or damaged grout lines. While efflorescence can be removed, it is essential to resolve the root cause to prevent its recurrence. By engaging professional services, you can have the efflorescence removed and ensure that steps are taken to rectify the underlying issue, helping to restore the appearance of your concrete surfaces.

To maintain the fresh and new appearance of your concrete surfaces, Tile Cleaners® recommends regular cleaning using a mild detergent. This weekly cleaning routine helps remove dirt and grime from the concrete surface, keeping it looking clean and well-maintained. It is important to note that strong detergents with high acidity or alkalinity can potentially affect the sealer applied to the concrete. Therefore, it is strongly advised to use mild detergents and pH-neutral substances when cleaning the surfaces. By following these maintenance guidelines, you can effectively preserve the pristine condition of your concrete and ensure its long-lasting beauty.

We recommend that you measure each concrete area separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 meters long and 2 meters wide is 3 X 2 = 6m2 in total.

Tile Cleaning provides assistance with moving furniture during the floor sealing process. Their team of dedicated technicians is available to help with the relocation of furniture items that can be reasonably managed by one person, such as those with wheels or lightweight furniture like tables and chairs. However, it is important to keep in mind that while Tile Cleaning takes precautions to protect your belongings, they cannot be held responsible for any damages that may occur during the furniture moving process. To ensure the safety of valuable or fragile items, it is recommended to either relocate them to a secure area or properly secure them before the technicians arrive. By taking these necessary precautions, you can help ensure the safety of your furniture and minimize the risk of potential damage while the floor sealing process is being carried out.

To prepare for the concrete sealing process, it is recommended to remove all furniture and items from the floor area. By ensuring that the floor is clear and free of any obstacles, it allows the Tile Cleaning team to access the entire surface easily and carry out the sealing process efficiently. Removing furniture and items beforehand also helps to protect them from any potential damage during the sealing process. By following this simple preparation step, you can help ensure a smooth and effective concrete sealing experience.

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We clean and restore a
huge range of tiles and surfaces in all locations including:
Kitchens, Bathrooms, Showers, Swimming pools, Pool pavers, Restaurants, Cafés, Bars, Homes, Schools, Clinics, Hospitals, Companies, Offices

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