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Frequently Asked Questions

Other FAQs :

• Q: What measures can I take to preserve the appearance of my grout and keep it looking fresh?
• A: To maintain the pristine appearance of your tiles and grout, Tile Cleaners® suggests a few important steps. First and foremost, we recommend sealing your grout lines using our highly effective water-based impregnating grout sealer, Deepshield™ Penetrating Grout Sealer. This proven product helps protect your grout from stains and discoloration, keeping it looking fresh. Additionally, we advise regular weekly cleaning using a damp microfiber cloth and a mild detergent. This gentle cleaning routine helps eliminate dirt and grime from the tiled surface without compromising the integrity of the sealer. It's crucial to avoid using strong detergents with acidic or alkaline properties, as they may negatively affect the sealer. Instead, opt for mild detergents and pH-neutral substances for optimal results. By following these guidelines, you can effectively preserve the appearance and longevity of your grout, ensuring it stays looking new for years to come.
• Q: Does Tile Cleaning utilize a truck-mounted cleaning machine in their cleaning processes?
• A: Tile Cleaning may use a truck-mounted cleaning machine in certain situations, taking into account the size and requirements of the job. The equipment is capable of generating pressure ranging from 1500 to 3000 psi. However, it is important to note that we adjust the pressure according to the specific type of tile and grout being treated. This precautionary measure is crucial to prevent any potential damage. Using the incorrect pressure can result in the formation of small cracks in the grout joint or exacerbate existing cracks. By carefully adjusting the pressure, we ensure that the cleaning process is effective while safeguarding the integrity of your grout and tile surfaces.
• Q: What steps should I take to prepare for the grout cleaning process?
• A: To facilitate the grout cleaning process and ensure our ability to effectively clean and restore your grout, it is necessary for you to prepare the area beforehand. This involves moving all furniture and items off the floor, allowing us unobstructed access to the grout. By taking this step and ensuring a clear workspace, we can efficiently carry out the cleaning procedure upon our arrival.
• Q: What services are included in your grout cleaning offerings?
• A: Tile Cleaning offer comprehensive grout cleaning services that involve utilizing specialized tools and equipment such as Turbo Hybrid Machines and Scrubbers. These advanced machines are employed to scrub the grout, effectively restoring it to its optimal condition. In larger areas, the machines are used to achieve efficient and consistent results. However, in smaller or hard-to-reach spaces where machine usage is not feasible, the grout cleaning is performed manually with meticulous attention to detail. Regardless of the method employed, Tile Cleaning' services are designed to deliver remarkable outcomes and bring your grout back to its best possible state.
• Q: What is the process for scheduling an estimate with Tile Cleaners?
• A: Scheduling an estimate with Tile Cleaners is a straightforward process. Begin by visiting our website and selecting the location nearest to you. Once you have chosen the appropriate location, you can either email the local office, providing your contact information, or directly call the phone number of your local Tile Cleaners representative. By initiating contact through either of these methods, you can easily schedule an estimate and take the first step toward obtaining our services.

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To schedule your appointment or to obtain a free estimate, please Call 1300 771 201 or use the online enquiry form at the top of the page.

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