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Frequently Asked Questions
Other FAQs :
- Q: What are the signs indicating that my grout requires professional cleaning?
- A: The appropriate time to address the grout's condition is when it begins to appear lackluster and stained, despite thorough cleaning efforts. At this stage, when the grout loses its shine and retains discoloration, it indicates the need for attention and maintenance.
- Q: Can grout recolouring make my grout lighter?
- A: Yes, your existing grout can be recoloured to a lighter or darker shade of your existing grout or a different colour altogether to match your decor.
- Q: How will you charge me for stripping, cleaning and sealing my grout?
- A: We charge per square meter for each separate room. There is a price list on the Tile Cleaners® website for you to review. Before we begin our work we will measure each room individually, confirm the work to be carried out as well as confirm all costs with you.
- Q: What steps should I take to prepare for the grout cleaning process?
- A: To facilitate the grout cleaning process and ensure our ability to effectively clean and restore your grout, it is necessary for you to prepare the area beforehand. This involves moving all furniture and items off the floor, allowing us unobstructed access to the grout. By taking this step and ensuring a clear workspace, we can efficiently carry out the cleaning procedure upon our arrival.
- Q: How do I measure the size of the area I need to restore the grout in?
- A: We recommend that you measure each area separately. The simplest way to measure is by multiplying the width by the length. For example a room that is 3 meters long and 2 meters wide is 3 x 2 = 6m2 in total.
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